Frequently asked questions
Is the app free?
Yes, it is free and downloaded from the official site.
Where do I enter the promo code?
In the promo code field during registration, before your first deposit.
Is betting legal in my country?
It depends on the country. Check our legal status page and your local law.
What is the minimum deposit?
It depends on the payment method and currency; the cashier shows it.
Is the 1xBet app safe?
Only download it from the official site. Also check the legal status.
Why isn't it on Google Play?
Because of Google's policies on betting apps in some countries.
Does xbetlux work?
It works for new accounts wherever the service is available; operator terms apply.
Can I add it after registering?
Usually not; contact support if you forgot it.
Can I open more than one account?
No, one account per person.
Which currency?
You can choose USD / EUR or another listed currency.
How long does a withdrawal take?
From minutes to several days depending on the method.
Are there fees?
The operator usually charges none, but payment providers may.
Can I withdraw the bonus straight away?
No, wagering requirements must be met first.
Is it for existing players?
The welcome bonus is for new accounts only.
Will I lose my account if I reinstall?
No, your account is tied to your login, not your device.
The app crashes on launch?
Uninstall and install the latest version.
Can I be penalised for betting?
That depends on local law; consult a legal professional.
Is this page legal advice?
No, it is general information only.